Service to the discipline
National Conference Administration
Conference Co-Chair
- 2014 American Marketing Association Winter Marketing Educators’ Conference, Orlando, FL (with Thomas J. Steenburgh, Darden, University of Virginia)
- Conference completed blind reviews for more than 525 competitive papers in its 13 tracks; more than 625 global marketing scholars registered and attended; and over 2000 international marketing scholars participated in various roles.
Track Chair
- 2009 AMA Winter Marketing Educators’ Conference, Sales and Relationship Marketing, Tampa, FL
- 2005 Academy of Marketing Science (AMS) Conference, B2B Marketing, Channels of Distribution and Supply Chain Management, Tampa, FL
Track Co-Chair
- 2007 AMA Summer Marketing Educators’ Conference, Sales and Sales Management, Washington, DC (with Artur Baldauf, University of Bern)
Session Chair
- Sales Management, AMA Marketing Educators’ Conference, 2006, 2011, 2012, 2015
Reviewing Activities
Editorial Review Boards
Journal of Personal Selling & Sales Management, 2006 - present
Journal of the Academy of Marketing Science, 2015 – present
Journal of Business Research, 2015-present
Journal of Marketing, 2015 – 2018
Best Reviewer Award
- Best Reviewer Award, Journal of Personal Selling & Sales Management, 2004
Reviewing Activity for Journals
Career: Verified reviews (since 2006): 88; Number of journals supported: 11 Portion of reviews for journals with impact factor greater than 7: 77.3% (rates as extremely high proportion of high impact journal reviews relative to other reviews)
Past academic year: Total verified reviews for AY 2017-18: 18
Note: Both career and previous year reviews rank in upper 90th percentile among all academics with verified reviews on Publons.
Gary's Reviewer Profile on Publons
- Journal of Marketing, since 2006: 32 reviews
- Journal of Personal Selling and Sales Management, since 2001: 23 reviews
- Journal of the Academy of Marketing Science, since 2015: 19 reviews
- Journal of Business Research, since 2016: 4 reviews
- Journal of Business & Industrial Marketing, since 2016: 3 reviews
- Industrial Marketing Management, since 2009: 2 reviews
- Journal of Marketing Research, since 2013: 1 review
- Journal of Retailing, since 2015: 1 review
- Decision Sciences Journal, since 2013: 1 review
- Journal of Marketing Theory and Practice, since 2007: 1 review
- Management Science, since 2006: 1 review
Reviewer, AMA Marketing Educators’ Proceedings
- Sales and Customer Relationship Management, 2013
- Marketing Theory, 2012
- Blue Ribbon Panel, Best Conference Paper, 2011
- Sales and Relationship Marketing Track, 2011-12
- Relationship Marketing and Inter-organizational Relationships Track, 2003-05
- B2B Marketing Track, 2001-02
Textbook Reviews
Customer Relationship Management (2011 for 3rd ed. consideration), Buttle.
Relationship Selling & Sales Management (2005), Johnston and Marshall
External Reviewer for P&T Decision (2015)
Service to departments and schools/colleges
Clemson University, University-level service
- College Representative, University Assessments Committee, 2015-2018
Clemson University, College of Business, Marketing Department
- Chairperson, Marketing Faculty Search Committee, 2017 (hired 1 Associate and 1 Assistant Professor)
- Tenure, Promotion, and Reappointment (TPR) Committee, 2017-2018
- Faculty Evaluation and Merit-Pay Rubrics Advisory via TPR Committee (tasked through TPR Committee), 2018
- Department Chair Search Committee (Internal candidates only), 2018
- Department Faculty Hiring Procedures Committee, 2016-17
- iSELL Development and Launch (worked with Professor Mullins and Dave Hooker to launch iSELL program, including conceptualization and strategic partner identification, relationship initiation, and relationship development efforts), 2014-15.
- PhD Program Exploratory Committee (interviewed five PhD program contacts from UNC, Indiana, Penn State, Tennessee, and Miami), 2014-15
Case Western Reserve University, College-level service
- Co-Chair, Graduate Curriculum Committee (elected by college-level Faculty Council), (committee had oversight for nine graduate business degree programs, including MBA, MSOR, MAcc, MSM, EDM, and PhD), 2011-13
- Departmental Representative, Graduate Curriculum Committee, 2010-14
- WSOM Alumni Advisory Council, Facilitator for Inputs on Strategy, Fall 2012
- Observer, Non-tenured, Appointments & Promotions Committee (elected by non-tenured faculty), 2011-12
- Member, Special Task Force on Branding the WSOM, 2011-12
- Member, MAPS representative, Sustainability Panel, Alumni Weekend, 2011
- Facilitator, ‘Pre-tenured’ Faculty Networking Group, 2008-09
- Non-tenured representative, Interdepartmental Seminar Series, 2007-08
Case Western Reserve University, Department-level service
- Full-time MBA Program Core Faculty for Marketing, 2008-14
- Part-time MBA Program Core Faculty, 2008-14
- Marketing Faculty Recruiting (Tenure-track position), 2007-13
- Marketing Faculty Recruiting (Chaired position), 2007-12
- Marketing Faculty Recruiting (Visiting position), 2011-12
- Marketing and Strategy Club, Faculty Advisor, 2011-12
- Marketing MBA Course Curriculum Redesigns, 2008-09 (FT), 2010-12 (PT)
- Coordinator, MAPS Research Seminar Series, 2008-09
Florida International University
College of Business & DEPT of Marketing
- AACSB College of Business Administration Team for Junior Faculty, 2007
- AACSB Team for Sales Management and CRM Track, 2006
Arizona State University
Department of Marketing
- MBA Core Course Team, 2000-2004
- MBA Core Course Redesign Team, 2000
- E-learning and E-marketing Team, 2000-2004
- Curriculum Team: Fundamentals, 1999-2001
- Personnel Committee, 1999-2000
- Performance Review Committee, 2000
- Student Services and Curricula Committee, 1999-2000
- Information Technology Management Team, 1999-2000
Affiliations
American Marketing Association
Academy of Marketing Science
West Point Society
P&G Alumni Network